A government working group released its final report this month on the conditions facing Brazil's 1.7 million platform workers — the ride-hailing drivers and couriers who power the country's ride-hailing and food delivery economy. The findings paint a stark picture of an industry built on the systematic transfer of risk onto its most vulnerable participants.
The report found that platform workers clock an average of 44.8 hours per week — more than five hours above the private sector average — yet earn less per hour than their non-platform counterparts. Operating costs for fuel, maintenance and data plans fall entirely on the workers themselves.
According to a study cited in the report, nearly one-third of delivery workers' families face some degree of food insecurity — even as they spend their days delivering meals to others. Workers described a system that is rigged against them: opaque algorithms determine pay, routes and penalties without explanation, and accounts can be blocked without human review or right of appeal.
You’re missing out on the full story
Get smarter on Brazil and Latin America
Enjoy 7-day free trial now!The full picture. The sharpest takes. All in your inbox, every day:
- 🏆 Award-winning journalism, trusted worldwide
- 📊 Exclusive charts and analyses
- 🗃️ Archive access
- 💬 Commenting











